By using DubaiCityTransport.com and our services, you agree to the following terms:

1. Booking Confirmation

A booking is confirmed only after we verify your travel details and send a confirmation message or email.

2. Payment Terms

Payments must be made through accepted methods. Prices may vary based on duration, location, vehicle type, and special requests.

3. Cancellation Policy

• Cancellations made 12 hours before the trip are free of charge.

• Cancellations made after that may incur a fee.

4. Vehicle & Driver Allocation

We reserve the right to provide an equivalent or better vehicle if the selected one is unavailable.

5. Responsibility

Customers must behave respectfully and follow UAE laws during the trip. Damage caused to the vehicle by the customer may lead to additional charges.

6. Delays & Changes

Unexpected delays due to traffic, weather, or road conditions are beyond our control.

7. Use of Website

You agree not to misuse our website or attempt unauthorized access to systems.

8. Limitation of Liability

Dubai City Transport is not liable for losses caused by delays, accidents, or circumstances beyond our control.